Privacy Policy
Last updated: December 2026
Laurelton Electric (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit laureltonelectric.com or use our electrical services, how we use it, and the choices you have.
1. Information We Collect
Information you give us
- Contact details when you fill out a form on this site, call us, or text us — including your name, phone number, email address, service address, and a description of the work you need.
- Job details we collect during the course of providing electrical services to you, including site notes, photos of completed work, and invoicing information.
- Reviews and feedback you choose to share with us directly or via third-party review platforms.
Information collected automatically
- Usage data via Google Analytics 4 — pages viewed, time on site, device and browser type, approximate location (city level), referring URL.
- Ad performance data via Google Ads conversion tracking — whether you arrived from a Google ad and whether you clicked the phone link or submitted a form.
- Cookies and similar technologies used by the analytics and ads tools above. You can disable cookies in your browser at any time.
2. How We Use Your Information
- To respond to your service request, schedule work, and complete the job.
- To send you invoices, receipts, and follow-up communications.
- To improve our website and ad campaigns, measure what’s working, and reduce wasted ad spend.
- To request a review after a completed job — you can opt out by replying STOP to any text message we send.
- To comply with our legal obligations (tax records, license records, insurance records).
3. Who We Share Your Information With
We do not sell your personal information. We share limited information with:
- Google — analytics and ad performance data (anonymized where possible).
- Trustindex — displays our Google reviews on the website.
- ChatSupport — powers our website live chat.
- Brevo — our email service provider, for transactional emails (form notifications, invoice reminders).
- QuickBooks (Intuit) — our accounting platform, where invoices and payment records are stored.
- Service providers we hire to assist with the job (subcontractors, suppliers) — only the minimum information needed.
- Legal authorities when required by law, court order, or to protect our rights.
4. SMS / Text Messaging
If you give us your mobile phone number, we may send you SMS text messages related to your service — such as returning a missed call, coordinating appointment times, answering your questions, and an occasional review request after a completed job. These are sent on a one-to-one, conversational basis.
- Consent to receive text messages is not a condition of any purchase.
- Message frequency varies. Message and data rates may apply.
- You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at [email protected].
- We do not share or sell your mobile phone number, text-messaging opt-in, or SMS consent to any third parties or affiliates for marketing or promotional purposes. No mobile information is shared with third parties for marketing under any circumstances.
5. Data Retention
We retain customer records (contact info, job history, invoices) for a minimum of seven (7) years for tax and accounting purposes. After that period we may anonymize or delete records that no longer serve a business or legal purpose.
6. Your Rights
You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention requirements). To exercise these rights, email us at [email protected] or call (718) 525-8200.
7. Children
Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18.
8. Changes to This Policy
We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be posted on this page.
9. Contact
Laurelton Electric
246-10 Francis Lewis Blvd
Rosedale, NY 11422
Phone: (718) 525-8200
Email: [email protected]